Terms of Service

Welcome to HorrorHound. By accessing or using our websites, online stores, ticketing, and digital services, you agree to these Terms of Service (“Terms”).

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1. Acceptance of Terms

By visiting, registering, purchasing products, purchasing tickets, or using any HorrorHound digital services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use our services.

2. Services Provided

HorrorHound provides online experiences such as event information, ticket sales, e-commerce, and digital content access. Some experiences may be provided by partners and may be subject to additional rules or terms.

3. Accounts and Security

If you create an account, you agree to provide accurate information and keep it current. You are responsible for safeguarding your credentials and for all activity that occurs under your account.

4. Purchases, Pricing, and Fees

Prices, availability, and any applicable taxes, shipping, handling, or service fees are displayed during checkout. Promotional pricing and limited-quantity items may change without notice.

Questions? Reach us via Contact Us.

5. Tickets, Event Changes, and Refunds

Event details (dates, times, locations, guests, programming) may change. Ticket purchases are generally non-refundable unless otherwise stated at checkout or in an event’s posted policy. If an event is cancelled, postponed, or materially changed, any refund/credit handling will follow the policy posted for that event.

6. Digital Content and Entitlements

Some purchases may include access to digital content or other entitlements. Access may require you to be signed into the account used for purchase and is intended for personal, non-commercial use. We may update delivery methods or availability to maintain service quality and security.

7. Prohibited Conduct

You agree not to:

• Use our services in violation of any applicable law or regulation.
• Attempt to bypass, disable, or interfere with security or purchase controls.
• Engage in fraud, deceptive purchasing activity, or chargeback abuse.
• Resell tickets or products for commercial purposes where prohibited by posted policy or applicable law.
• Upload, transmit, or distribute malicious code or content that disrupts service.

8. Intellectual Property

HorrorHound names, logos, site design, and content are owned by HorrorHound (or used under license) and protected by law. You may not use our branding or content except as expressly permitted in writing.

9. Disclaimer and Limitation of Liability

Our services are provided “as is” and “as available,” without warranties of any kind. To the maximum extent permitted by law, HorrorHound will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of (or inability to use) the services.

10. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date above reflects the latest revision. Continued use after changes become effective constitutes acceptance of the revised Terms.

11. Contact

Questions about these Terms? Please reach out via Contact Us or by mail at:
PO Box 710, Milford, OH 45150